TOVI AI
Intelligence That Answers to Your Team
Technology Oriented Virtual Intelligence
TOVI is the AI inside Critical Bridge. It explains, summarizes and drafts, so your engineers and bid teams move faster. It is built to amplify professional judgment and is structurally prevented from replacing it.
At a glance
Answers from approved sources only
Platform documentation and your own recorded data. If it doesn't know, it says so.
Never creates, approves or releases
Everything TOVI touches waits for a human to accept it.
Never produces the numbers
Scores, severities, quantities and prices come from deterministic engines.
Every paragraph traceable
The sources, versions, model and time behind each draft are recorded.
What TOVI is
A guide and a narrative writer
TOVI does two jobs. As a guide, it answers questions about the platform: how something works, where a screen is, what a field means, what the next step on an engagement is. As a narrative writer, it turns what your team and the platform have already established into clear prose.
It answers from two sources only:
- The Critical Bridge documentation set, retrieved by matching your question and the screen you are on.
- Your organization's recorded data, scoped exactly as your account is scoped.
How it works
Every draft passes human review
TOVI drafts. Humans decide. Engines calculate.
Approved sources
- Platform documentation
- Your recorded data
- Versioned references
- Approved answers
TOVI drafts
- Explains, summarizes and writes narrative
- Same access as the signed-in user
Review required
- Labeled AI-generated
- Held until a human accepts, edits or rejects it
Approve and release
- Humans only, through the review and approval workflow
Deterministic engines
Every number, score, severity and finding comes from here
Where TOVI works
Across the platform, with the same boundaries
Platform guide
What TOVI does
Explains features, fields, states and workflows from the documentation
What stays with engines and humans
Nothing changes. TOVI only reads and explains
RFP response
What TOVI does
Drafts answers from recorded facts, the company profile and approved library answers. Polishes a human's draft on request
What stays with engines and humans
TOVI never claims a capability your company hasn't recorded. A human accepts every answer
Go/No-Go
What TOVI does
Adds a short advisory note, clearly labeled as advisory
What stays with engines and humans
Scores and the recommendation come from the scoring engine. The decision is the committee's
Pricing
What TOVI does
May suggest a pricebook line item for a requirement
What stays with engines and humans
TOVI never sets a price or finalizes a line. An engineer accepts, edits or overrides
Discovery and assessment
What TOVI does
Summarizes complex discovery information, flags missing or conflicting data, explains calculations
What stays with engines and humans
Maturity scores, gaps and threat findings come from the rules engine
Compliance and policy
What TOVI does
Writes policy prose from the answers recorded in a policy interview. Drafts narrative over completed results
What stays with engines and humans
Obligations, thresholds and evidence judgments come from the compliance engine and approved references
Reports
What TOVI does
Narrates the findings in a report
What stays with engines and humans
TOVI narrates. It does not conclude
Guardrails
What TOVI may do, and what it may never do
TOVI may
- Explain any feature, field, state or workflow
- Summarize complex discovery information
- Point out missing or conflicting recorded information
- Draft findings narrative over findings the engine already produced
- Explain calculations and technical trade-offs in words
- Draft customer-facing narrative from approved sources
- Write policy prose from recorded interview answers
- Map recorded information to approved, versioned reference material
TOVI may never
- Create, edit, delete or approve any data
- Alter customer-supplied facts
- Invent findings, severities, products, SKUs, versions, quantities or prices
- Invent a compliance obligation, threshold, tool or date
- Replace a deterministic calculation
- Approve or release its own output
- Bypass an authorization or governance control
- Present general training data as current technical authority
Access
TOVI sees only what you can see
TOVI reads through the same row-level security as the signed-in user, with no privileged or bypass path. Its answers follow the same role-based access as the rest of the platform. It will not show engagement content to a Master Reseller, or internal draft content to a Customer, even when asked directly.
Traceability
You can always tell what produced a paragraph
| Recorded with every generated narrative | Why it matters |
|---|---|
| Reference set used | Shows which approved sources the draft drew on |
| Rule-set version | Ties the narrative to the exact calculations behind it |
| Instruction version and model | Shows how the draft was generated |
| Source snapshot and time | Lets anyone reproduce or audit the draft later |
| Human review decision | Shows who accepted, edited or rejected it |
Approved, versioned references (law, regulation, customer policy, frameworks, manufacturer documentation) always take precedence over any unsupported generated statement.
Data handling
Your data stays yours
- No training on your data. Customer content is never used to train or fine-tune models.
- Server-side only. TOVI runs on commercial large language models, reached from the server through a managed gateway. Only the content a task needs is sent. Model providers are listed at sovergence.com/subprocessors.
- Labeled and acknowledged. TOVI-drafted content is labeled, and releasing or exporting it requires the user to confirm they reviewed it.
By design
What TOVI deliberately won't do
No automated bills of materials. TOVI cannot generate a bill of materials, and neither can the platform. This stays unavailable until a validated product catalog with SKUs, licensing, dependencies and sizing rules exists. Asked for one, TOVI says it is intentionally not available.
See TOVI at work
Book a live walkthrough of TOVI on a real solicitation or assessment. sales@sovergence.com · 469 482 0010.