Capabilities

What Sovergence does

A complete presales technical operating system. One persistent customer record flows through discovery, assessment, compliance, governance, response and delivery.

Discovery Engine

·Section-based discovery wizard with a versioned question library
·Conditional logic that adapts questions to customer answers
·Immutable discovery snapshots with full change history
·Customer sign-off and change-note workflow
·Recorded facts, evidence, assumptions and exceptions kept separate

Asset Management & Analysis

·Structured asset inventory with coverage topology mapping
·Lifecycle tracking, end-of-life planning and support status
·Patch management with update templates and per-device history
·Security operations tracking: internal scans, external scans, pen tests, backup tests, access reviews, training records
·Crown-jewel identification and risk-based prioritization
·Asset import tools and workbook exports

Maturity & Gap Analysis

·Whole-environment maturity scoring from 0–100 across Level 1–5
·N/A-neutral assessment: excluded categories do not distort scores
·Deterministic gap analysis tied directly to discovery inputs
·Threat-model summaries and log-volume calculations
·Security roadmap generation with prioritized recommendations

Compliance & Audit Evidence

·CJIS, HIPAA, PCI-DSS and general GRC control packs
·Link-only evidence: record where documentation lives, never store the documents
·Immutable attestations with append-only history
·Control outcome states: Satisfied, Partially satisfied, Not satisfied, Evidence required, Not applicable
·Mock audit packs with rolling audit cycles and assignment trails

Governance & Release

·Engineer → Reviewer → Manager approval workflow
·Required corrections and re-submission tracking
·Executive exception releases with immutable governance cases
·Audit trail for every decision, change and approval
·Customer portal delivery of released reports and artifacts

Full Stack RFP Response

·Upload a Word or PDF RFP and break it into numbered, categorized requirements
·Answer library: reuse, refine and grow answers from past responses
·Pull recorded facts and discovery evidence into answers automatically
·Upload a complete pricebook and build priced line items inside Sovergence
·Export immutable response documents in Word or PDF
·Standalone RFPs or engagement-linked responses

Reports & Customer Deliverables

·Versioned customer reports generated from approved source material
·PDF and Word export with source-version attribution
·Customer portal for viewing, approving and downloading released reports
·Redownload and re-issue controls for published artifacts

Multi-Tenant Partner Operations

·Four-tier hierarchy: Core, Master Reseller, Reseller, Customer
·Private tiered pricing and partner billing
·Seat pools, child organizations and capacity-aware entitlements
·Consent-to-Engage and engagement access grants
·Transfer governance with audit logging and emailed approvals

Documentation & Grounded Answers

·Searchable platform documentation corpus
·Answers grounded in your own documentation and recorded facts
·No invented BOMs, SKUs, quantities, findings or compliance obligations
·Master Word and Markdown export of the documentation set

Security & Tenant Isolation

·Row-level security on every tenant table
·Organization-scoped access with role-based controls
·User roles stored separately from profiles
·Audit logging for support, transfers and governance events
·SSO configuration workflow for partner organizations

How it fits together

Step 1

Discover

Step 2

Assess

Step 3

Recommend

Step 4

Govern

Step 5

Release

Every downstream object references the exact discovery version used to produce it. When discovery changes, Sovergence creates a new snapshot and marks affected materials for regeneration — no silent overwrites, no lost history.

See it for your organization

Get a workspace, run a discovery, and build your first assessment or RFP response.

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