Subprocessors
Critical Bridge by Sovergence · Last updated: November 7, 2026
Sovergence, LLC, doing business as Sovergence Consulting, uses the third parties below to process Customer Data for the Services. We notify account administrators at least 15 days before adding a new one, as the Data Processing Addendum describes.
| Subprocessor | Purpose | Data processed | Location |
|---|---|---|---|
| Sovergence Cloud powered by AWS | Application platform, hosting, database, authentication, file storage and AI gateway | All Customer Data and account data | United States and Canada |
| Commercial large language models (through the Sovergence Cloud managed gateway) | AI models for extraction, drafting and reports | Content submitted to AI features | United States |
| Paddle | Payment processing and merchant of record | Billing contact and payment data | United Kingdom and United States |
| Sovergence Cloud email service | Platform email such as resets, invitations and notices | Recipient name and email, message content | United States and Canada |
Questions or objections: privacy@sovergence.com.