Beta Program Terms

These Beta Program Terms ("Beta Terms") apply when you use Critical Bridge by Sovergence, or any feature of it, before general release (the "Beta"). They add to our Terms of Service. Where they conflict on Beta use, these Beta Terms control.

1. What the Beta is

The Beta is early access to software that is still being built and tested. Features may be incomplete, change, behave unexpectedly, be renamed or be removed without notice. Sovergence decides who joins the Beta and may end any participant's access at any time.

2. Fees

Beta access may be free, discounted or offered under a contracted plan. Any fees are set in your Order. Pricing for general release may differ, and we will give at least 30 days' notice before any Beta account moves to paid or changed pricing.

3. No service commitments

During the Beta there is no service level agreement, uptime commitment, support response time or guaranteed availability. We may perform maintenance, upgrades or resets with little or no notice.

4. Your data in the Beta

We protect Beta data with the same safeguards as the rest of the Services. Even so, Beta software may contain defects that cause errors or loss of data. Keep your own copies of anything important, and export your work regularly. We will try to give reasonable notice before any planned reset, migration or deletion of Beta data. Do not submit data the law requires special protection for, such as payment card numbers, protected health information or criminal justice information, unless we have agreed in writing that the Beta supports it.

5. AI output in the Beta

Beta AI features are under active development and may produce more errors than released features. Every AI output must be reviewed by a qualified human before it is used, submitted or shared. Our AI Use Terms apply in full.

6. Feedback

We ask Beta participants to tell us about bugs, problems and ideas. You give Sovergence a perpetual, irrevocable, royalty-free right to use, change and build on any feedback you provide, without obligation to you. We will not identify you publicly as the source of feedback without your permission.

7. Confidentiality

The Beta, its features, performance, roadmap and any non-public information we share about it are Sovergence's confidential information. Do not disclose them, publish reviews, screenshots or benchmarks, or show the Beta to anyone outside your organization without our written permission. This duty lasts until the information becomes public through no fault of yours.

8. Disclaimer and liability

THE BETA IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT ALLOWED BY LAW, SOVERGENCE IS NOT LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM THE BETA, INCLUDING LOST DATA, MISSED DEADLINES OR LOST BIDS. IF LIABILITY CANNOT BE EXCLUDED, SOVERGENCE'S TOTAL LIABILITY FOR THE BETA IS LIMITED TO THE GREATER OF THE FEES YOU PAID FOR BETA ACCESS OR US$100.

9. Ending the Beta

The Beta ends when the feature or platform reaches general release, when we end the program, or when either of us ends your participation. You may stop participating at any time. When the Beta ends, your account may move to the released Services under the Terms of Service and your Order, and we will tell you before any change to fees.

10. Acceptance

By checking the box below, you agree to these Beta Program Terms.

Checkbox: I understand Critical Bridge by Sovergence is in Beta, that features and data may change or be lost, and that I agree to these Beta Program Terms.